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Payment Specialist in Clearwater, FL at PODS

Date Posted: 4/19/2019

Job Snapshot

Job Description

JOB SUMMARY

Responsible for recording client payments in appropriate accounts, identify and resolves payment discrepancies and answers client inquiries as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for posting of all corporate cash applications
  • Ensure accuracy and integrity of the company’s account receivables
  • Reconcile account payments and daily deposits from bank totals to software system totals
  • Responsible for timely resolution of all escalated issues
  • Assure compliance with cash application policy and procedures
  • Contact customers regarding un-applied payments on accounts
  • Prepare refund requests and submit for approval with back up documentation
  • Post daily deposits to Franchise accounts on Software system
  • Post deposits faxed/emailed by Franchise on Software system
  • Assure the integrity of the documents so that they can be easily retrieved and are properly maintained and controlled
  • May perform other duties and responsibilities as assigned

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

  • Typically reports to Management.  Direct supervisor job title(s) typically include: Mgr - AR Remediation
  • Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management)

 

Job Requirements

JOB QUALIFICATIONS: Education & Experience Requirements

  • High School Diploma or equivalent
  • 0-2 years cash application, collection, customer service or administrative experience
  • Possess math skills sufficient to perform required duties
  • Or an equivalent combination of education, training or experience

WORKING CONDITIONS

  • Regular business hours.  Some additional hours may be required.
  • Travel requirements:  Negligible
  • Climate-controlled office environment during normal business hours.
  • May be subject to  pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy

DISCLAIMER 

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.  

Equal Opportunity, Affirmative Action Employer

PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

It is essential for us to work in an atmosphere of friendly cooperation; it is your responsibility to:

  • Ask your direct supervisor for an explanation of anything you do not understand.
  • Attend Orientation class and any required training sessions.
  • Read your job description and Associate Handbook; sign the required acknowledgement documents and return to HR.
  • Ask any questions about these items as well as any information given to you at meetings and through individual or group instructions, which will assist your understanding of this position.
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