Mgr II - Regional Commercial Sales in Los Angeles, CA at PODS

Date Posted: 7/11/2019

Job Snapshot

Job Description

Pay Rate: $

JOB SUMMARY

Responsible for working with assigned Corporate and Franchises locations by notifying or locating customers with delinquent accounts and attempting to secure payment. Coordinate all collections efforts to include customer service, handling escalated calls and providing problem-solving assistance, maintain detailed records, and communicate with both Management and Sales team members.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Contact delinquent account customers; document the status of customer and the collection efforts as well as any payment arrangements made with customer.
  • Mail form letters to customers to encourage payment of delinquent accounts
  • Review Accounts Receivable aging and perform necessary collection activities
  • Submit aging reports with collection notes to team lead 2 days prior to scheduled distribution to corporate and franchise locations.
  • Process credit card or ACH payments
  • Submit recommendation for closed accounts with outstanding balances for potential write off to bad debt
  • May perform other duties and responsibilities as assigned

Job Requirements

JOB QUALIFICATIONS: Education & Experience Requirements

  • High School diploma or equivalent, some college desirable
  • 1 - 3 years’ collection/customer service experience
  • Possess math skills sufficient to perform required duties
  • Or an equivalent combination of education, training or experience

Equal Opportunity, Affirmative Action Employer

PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

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