JOB SUMMARY
Leads validation, implementation, delivery and tracking of PODS field operations and safety training by ensuring accessible, relevant and timely training for all associates across the enterprise. Responsible for delivering and streamlining all company-wide field operations and safety training designed to lower risk for our associates and customers. Lead a team of trainers working in multiple areas ensuring effectiveness, application, and tracking. Works to identify areas of vulnerability with a focus on PODS specific training to ensure our associates are prepared and informed. Ensures that all PODS policies and procedures, as well as regulated requirements, are supported through training activities that are relevant and current. This role will lead a comprehensive array of operational and safety training activities that support PODS overall strategy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develops, maintains, validates and updates operational and safety training materials in partnership with the Enterprise Safety team and the Corporate Operations leadership team and performs annual training review for enterprise-wide and department specific activities.
- Continues the Boot Camp series to keep Market Managers and other Corp Ops leaders trained in critical areas to drive performance.
- Performs operational and safety training oversight activities with all associates relevant to their areas of responsibility.
- Maintains all operational and safety training documents in accordance with PODS policies and procedures.
- Coordinates and drives training in the field aligned with PODS commitment to safety and the customer.
- Provides regulatory guidance for safety issues while maintaining compliance with all regulations.
- Tracks and reports operational and safety training performance utilizing KPI's and other relevant metrics.
- Analyzes operational and safety improvement areas to provide recommendations and solutions that can be implemented.
- Conducts regular field safety observations and identify areas in need of further education to ensure we meet our safety goals.
- Reviews safety observation data with the safety and operational leadership teams and develop action plans to address common or repeat issues.
- Provide training completion and application reports for safety leadership in support of all operations and safety goals across the organization.
- Partner with any vendors that support training materials and ongoing compliance.
- Ensure visibility in the field to establish healthy and productive relationships with all PODS associates.
MANAGEMENT & SUPERVISORY RESPONSIBILTIES
- Reports to Management. Direct supervisor: Director Learning & Communication
- Job is directly responsible for managing other associates of multiple specialty backgrounds to deliver on enterprise-wide initiatives.
