Human Resources Business Partner - Remote in Oklahoma City, OK at PODS

Date Posted: 11/13/2021

Job Snapshot

Job Description

JOB SUMMARY

Responsible for performing a variety of activities for the sales and service center, business unit, and/or corporate functions from responding to employee needs, to preparing for potential crises, to developing the next generation of leaders. There are four roles that this position must play; a strategic partner, operations manager, emergency responder and employee mediator. In addition, this position is the internal voice and communicator to all employees. To be successful, this position must engage in strategic talent management for the business, focuses on measurement and communication of HR policy, fix problems when they arise and manage through the conflicts and politics that arise in the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Partner Activities

  • Work with the VP to adjust HR strategies to respond to changing needs, develop the next generation of leaders, identify critical HR metrics, identify new business strategies, identify talent issues  before they affect the business, prioritize across  HR needs, redesign structures around strategic objectives and understand the talent needs of the business. Contribute to the organization’s effectiveness by offering information and opinions to the Managers and Supervisors. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing professional networks; benchmarking state of the art practices; participating in professional societies.

Operations Manager Activities

  • Work  with  the  VP  to  assess  employee  attitudes,  communicate organizational culture to employees, communicate policies and procedures to employees, ensure HR programs are aligned with culture, keeping the business units and functions updated on HR initiatives, track trends in employee behaviors. Safeguard personnel records by establishing, entering, controlling, and storing records; maintaining employee confidentiality.

Emergency Responder Activities

  • Work with the VP to prepare for a variety of emergency situations, quickly respond to complaints, quickly respond to line manger questions, respond to employee and manager needs. Maintain consistent actions across the organization by initiating, coordinating and enforcing human resource policies and procedures; obtain senior management buy-in on new programs. Identifies legal requirements and government reporting regulations affecting Human Resources function (e.g., OSHA, EEO, TEFRA, ERISA, Workers’ Compensation, Unemployment, Wage & Hour).

Employee Mediator Activities

  • Manage competing personalities in the organization, manage conflict between employees and managers, respond to organizational changes, resolve political problems in the execution of business plans. Keeps the organization Union Free by keeping the employees engaged. Resolve issues quickly and provide a voice for all employees.

Communication

  •  Supports the VP in the dissemination of information including the target audience, message, format and structure of all internal communication. Keeps employees informed by publishing an employee newsletter; preparing and disseminating communications; responding to and analyzing requests.
  • May perform other duties and responsibilities as assigned

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

  • Typically reports to Management.  Direct supervisor job title(s) typically include: VP HR Operations/Employment Law  
  • Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management)

Job Requirements

JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)

  • COLLABORATE: Able to act as part of a larger team outside of the immediate department or group; Able to understand the importance of working with peers in other areas or management to reach "best practice" solutions for the organization; Able to inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization
  • DEMONSTRATE SOUND JUDGMENT: Able to make appropriate decisions and has the vision to understand their impact; Able to use factual information to develop logical assumptions; Able to examine alternatives and consider resources, constraints and risks before committing to action
  • BE PROFESSIONAL: Able to project a positive, professional image with both internal and external business contacts; Able to create a positive first impression; Able to gain respect and trust of others through personal image and demeanor
  • DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards
  • THINK STRATEGICALLY: Able to see the "big picture" and be future-thinking; Able to anticipate future trends and consequences accurately; Able to take a broad perspective; Able to create a vision of organizational objectives; Able to make decisions based on long-term company goals
  • DEVELOP SELF: Able to accurately assess own strengths and development needs; Able to strive to improve those areas identified as needing development; Able to seek opportunity for development through the job, special assignments, training, or external activities
  • SOLVE PROBLEMS: Able to apply both rational and creative processes and approaches to identify root causes of problems and solutions
  • TAKE INITIATIVE: Able to exhibit tendencies to be self-starting and not wait for signals; Able to be proactive and demonstrate readiness and ability to initiate action; Able to take action beyond what is required and volunteers to take on new assignments; Able to complete assignments independently without constant supervision
  • ADAPT: Able to maintain effectiveness by changing personal behavior and work routines / habits in response to new circumstances and requirements
  • LISTEN: Able to actively listen and convey understanding of the comments and questions of others; Able to understand the situations, viewpoints and feelings of others before expressing own view
  • BUILD AND MEND RELATIONSHIPS: Able to use appropriate interpersonal styles and communication methods (both verbal and non-verbal); Able to show consideration for the feelings and needs of others; Able to show awareness of the impact of own behavior on others; Able to recognize when relationships are damaged and take action to improve them
  • WRITE PROFICIENTLY: Able to convey information clearly and effectively through both formal and informal documents; Able to write in a well-organized and concise, yet complete, format; Able to use vocabulary appropriate for the audience; Able to constructively review and edit the written work of others
  • SPEAK COMPETENTLY: Able to speak clearly and concisely; Able to use appropriate vocabulary for the audience; Able to get point across unambiguously and check for understanding
  • PRESENT SKILLFULLY: Able to prepare and deliver clear, effective, and professional presentations
  • ADVANCED COMPUTER USER: Able to use required software applications to produce correspondence, reports, presentations,  electronic communication, and complex spreadsheets including   formulas and macros and/or databases. Able to operate  general office equipment including company telephone system

JOB QUALIFICATIONS: Education & Experience Requirements

  • College Degree required, MBA preferred
  • 5-8 years of HR related jobs
  • Excellent collaboration skills
  • Strong presentation and influencing skills
  • Ability to build employee engagement programs and get buy-in from management and employees
  • Possess math skills sufficient to perform required duties
  • Or an equivalent combination of education, training or experience

PHYSICAL REQUIREMENTS

  • Ability to sit at a desk and use a computer for up to 8 hours a day; Ability to use hands and fingers to type on a keyboard and use a mouse to navigate; Vision sufficient to view small details on a computer monitor
  • Ability to stand and walk up to 8 hours a day; Ability to stoop, bend and lift boxes weighing up to 50 lbs.
  • Ability to hear and verbally communicate using a telephone handset and/or connected headset device

WORKING CONDITIONS

  • Regular business hours.  Some additional hours may be required.
  • Travel requirements:  Negligible
  • Climate-controlled office environment during normal business hours.
  • Regular attendance and punctuality required
  • May be subject to  pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. 

Equal Opportunity, Affirmative Action Employer

PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

It is essential for us to work in an atmosphere of friendly cooperation; it is your responsibility to:

• Ask your direct supervisor for an explanation of anything you do not understand.
• Attend Orientation class and any required training sessions.
• Read your job description and Associate Handbook; sign the required acknowledgement documents and return to HR.
• Ask any questions about these items as well as any information given to you at meetings and through individual or group instructions, which will assist your understanding of this position.

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