HR - Administrative Assistant in Clearwater, FL at PODS

Date Posted: 1/2/2022

Job Snapshot

Job Description

JOB SUMMARY

The Total Rewards Coordinator will provide administrative support to our Total Rewards team which includes the following functions: Benefits, Payroll and Onboarding. 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Monitor general email inbox and respond to inquiries related to Benefits, Payroll and Onboarding
  • Assist payroll with pending requests, updates and approvals
  • Verify all documents are valid & on file for each new-hire.
  • Support Incentive mail merge statements from Excel and Word
  • Answer phones and support employees and/or spouses on adhoc requests  
  • Support the leave management and worker’s compensation requests (filing claims, completing wage statements, follow up)
  • Creative communications for various wellness and payroll communications to the organization  (drafting/creating email blasts)
  • Various other Administrative duties, as needed 

Job Requirements

JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)

  • BE ANALYTICAL: Able to effectively gather all relevant information; Able to identify key issues; Able to qualitatively and / or quantitatively process data; Able to identify relationships, draw logical conclusions and interpret results for use in decision-making
  • DEMONSTRATE SOUND JUDGMENT: Able to make appropriate decisions and has the vision to understand their impact; Able to use factual information to develop logical assumptions; Able to examine alternatives and consider resources, constraints and risks before committing to action
  • ADAPT: Able to maintain effectiveness by changing personal behavior and work routines / habits in response to new circumstances and requirements
  • COLLABORATE: Able to act as part of a larger team outside of the immediate department or group; Able to understand the importance of working with peers in other areas or management to reach "best practice" solutions for the organization; Able to inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization
  • DEVELOP SELF: Able to accurately assess own strengths and development needs; Able to strive to improve those areas identified as needing development; Able to seek opportunity for development through the job, special assignments, training, or external activities
  • ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles; Able to demonstrate honesty in all actions; Able to admit and correct mistakes promptly; Able to assume full responsibility and accountability for own actions
  • SOLVE PROBLEMS: Able to apply both rational and creative processes and approaches to identify root causes of problems and solutions
  • THINK STRATEGICALLY: Able to see the "big picture" and be future-thinking; Able to anticipate future trends and consequences accurately; Able to take a broad perspective; Able to create a vision of organizational objectives; Able to make decisions based on long-term company goals
  • LISTEN: Able to actively listen and convey understanding of the comments and questions of others; Able to understand the situations, viewpoints and feelings of others before expressing own view
  • WRITE PROFICIENTLY: Able to convey information clearly and effectively through both formal and informal documents; Able to write in a well-organized and concise, yet complete, format; Able to use vocabulary appropriate for the audience; Able to constructively review and edit the written work of others
  • BE PERSONALLY PRODUCTIVE: Able to use own time efficiently and avoid wasting time; Able to organize work with realistic priorities for self and others; Able to demonstrate stamina to sustain effort over a period of time; Able to set high but realistic standards for self; Able to produce a high volume of work; Able to balance personal and work commitments to maintain "personal best" conditions
  • DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards
  • ADVANCED COMPUTER USER: Able to use required software applications to produce correspondence, reports, presentations, electronic communication, and complex spreadsheets including   formulas and macros and/or databases. Able to operate  general office equipment including company telephone system

JOB QUALIFICATIONS: Education & Experience Requirements

  • 0 - 1 years’ experience in Human Resources
  • Strong attention to detail
  • Superior written and verbal communication skills
  • Working knowledge of MS Office
  • High level of professionalism 
  • Strong sense of urgency and desire to deliver an excellent client experience
  • Ability to contribute to multiple initiatives in a fast-paced environment
  • Possess math skills sufficient to perform required duties
  • Prior experience with payroll, benefits and/or workers compensation is a plus
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