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Associate Program Manager – Partnerships (Military) in Clearwater, FL at PODS

Date Posted: 8/15/2022

Job Snapshot

Job Description

JOB SUMMARY

We are looking for an associate program manager to help us strategically grow and improve PODS’ Military partnership portfolio. This role will report to the Strategic Account Manager and work closely to improve sales by delivering marketing campaigns, activating promotional efforts and improving PODS visibility inside of the Military Exchanges. The role will be responsible for maintaining partner contact information, in-store collateral order placements, revenue reporting, and assisting in relationship management and execution of strategic partnership with the Military Exchanges and other Military and Government accounts, with a chance to assist with other partners as needed. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain Military Exchange Locations master tracking sheet with Exchange Points of Contact information and display container tracking information    
  • Manage Military Exchange display container program 
  • Place orders for Military Exchange collaterals as requested by Exchange partners or PODS Market Managers 
  • Outreach to contracted Military Exchange Location Points of Contact Quarterly
    1. Audit onsite display container – request photo of display container
    2. Audit in-store collateral presence – seek opportunity to provide additional collaterals
    3. Update tracking sheet with new contact information
  • Drive execution of new marketing campaigns with the Military
  • Work with brand team on optimization of Military content across PODS owned and paid channels
  • Partner with CRM and CX teams to improve Military communication journey and increase Military CSAT
  • Process reporting for Partnership accounts
  • Assist with other military partnership accounts as requested

Job Requirements

JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)

  • Collaboration: Develops positive working relationships that emphasize team accomplishment in conjunction with individual contribution. 
  • Judgment: Initiates action only after evaluating the consequences of the action and determining that the benefits are likely to outweigh the costs. 
  • Operational Excellence: Manages business priorities and resources to ensure the efficient, timely, and cost-effective achievement of business results. 
  • Respect for People: Builds trust-based relationships with people by treating them with dignity, respect, and fairness, while valuing their diversity in background and views. 
  • Results Orientation: Establishes high performance standards for self and others and assumes personal ownership and accountability for achieving business results. 
  • Strategic Reasoning: Creates and communicates a long-term vision, balances short and long term goals, keeps own and team's work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts strategic plans. 
  • Strategic Self-Awareness: Recognizes own strengths and weaknesses and uses that information to guide personal growth and development. 
  • Tactical Problem Solving: Synthesizes available data and facts into plausible courses of action that will result in the resolution of identified problems. 
  • Talent Development: Pursues a personal course of development related to business acumen and uses that knowledge to hire, coach, and develop the performance of others. 
  • Tenacity: Pursues the resolution of business challenges with urgency and determination to achieve positive outcomes. 

JOB QUALIFICATIONS: Education & Experience Requirements  

  • Associate (2-year) degree 
  • 2-4 years’ experience in relationship management or administrative roles
  • Must be proficient in Microsoft Office and reporting tools such as Tableau
  • Highly organized, able to track multiple workstreams
  • Ability to maintain a dedication to teamwork 
  • Ability to complete the job in a timely manner 
  • Ability to maintain a positive and respectful demeanor with customers, co-workers and management at all times 
  • Knowledge of Military infrastructure & experience with Military Exchanges preferred
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