Analyst II - UKG Comm Spt in Clearwater, FL at PODS

Date Posted: 6/10/2022

Job Snapshot

Job Description

Job Summary 

 

The Communications Analyst will coordinate system communications, resources, and other input requirements for our HCM implementation. This person will work closely with the HCM Project Team, Communications Team, and subject matter experts throughout the organization to support a seamless transition. 

 

This is a technical and tactical planning position within our Internal Communications Team with a focus on the HCM implementation. The Communications Analyst is responsible for ensuring a high-quality user experience throughout the entirety of the project. 

 

 

Essential Duties and Responsibilities 

 

  • Provide strong technical support, including researching, troubleshooting and resolving HRIS problems for end users
  • Enhance user experience through uncovering opportunities to identify needs, trends, and drive improvements  
  • Provide thought leadership to develop new or improved processes, methodologies, systems, tools and/or services to enhance operating environment based on practical experience, optimal outcomes, and best practices
  • Ensure messaging is in alignment with PODS voice
  • Provide support to HCM Project Team
  • Build strong relationships with HCM PMO and project stakeholders
  • Act as an advisor to the PMO related to best practices in system communications 

Job Requirements

Job Requirements 

 

  • 2 – 4 yrs demonstrates working knowledge of UKG Pro platforms
  • Experience in change management  
  • Excellent writer 
  • Ability to effectively operate both independently and as part of a team with strong communication and interpersonal skills
  • Ability to manage multiple tasks simultaneously, meet deadlines, adapt to constantly changing requests and apply critical thinking to a wide variety of problems
  • Possess a high attention to detail
  • Must demonstrate critical thinking and problem-solving abilities 
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